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FAQ'S

CAKE TERMINOLOGY:

“Original” Traditional height, typically ranging from 5-6 inches.
“Tall” Double barrel height, typically ranging from 10-12 inches.

PORTION GUIDE:

“Party”                    1” x 2” x 6”
“Dessert/Finger”   1” x 1” x 6”
“Coffee”                 1” x 1” x 3”

NOTE: all serves are approximate as your cake may give fewer or more portions depending on who cuts your cake, and how.
All initial quotes will include a r
ecommended cake size with portions included. Custom height & sizing options are available upon request.

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PRICING

1-Tier: from $230
Smallest size serves 16 Party/32 Dessert/64 Coffee

2-Tiers: from $350
Smallest size serves 22 Party/45 Dessert/90 Coffee

3-Tiers: from $715
Smallest size serves 50 Party/100 Dessert/200 Coffee

4-Tiers: from $1,280
Smallest size serves 110 Party/220 Dessert/440 Coffee

5-Tiers: Enquire for custom pricing
Smallest size serves 200 Party/400 Dessert/800 Coffee

 

Minimum cost per Order is $400.
NOTE: The above prices are starting prices (GST inclusive,) and do NOT include design, delivery or add-ons.

HOW MUCH NOTICE DO YOU REQUIRE?

Cakes are booked on a first-in, first-served basis. Therefore, it is best to provide notice as soon as possible as enquiries are received for dates up to 1-2 years in advance.  For last minute requests, minimum 2 weeks' notice is required to allow enough time for Quoting, Briefing & preparations.

 

DO YOU PROVIDE FONDANT OR GANACHE CAKES?

Yes, Sam is experienced in all edible mediums & can alter cakes to suit requested icing/design.

 

DO YOU PROVIDE FOAM (FAKE) CAKES?
While foam cakes are available upon request, this does not affect price as the hours of labour & intricacy of design remain the same, if not more. Therefore, Sam recommends opting for the full experience & increasing portion size to reduce cake wastage.
Foam cakes are advised for larger, tiered cakes should increasing portion size not be an option.

 

DO YOU PROVIDE UNDECORATED CAKES?

Due to promotional, insurance and food health & safety purposes, undecorated cakes are unavailable for purchase.

Sam is happy to liaise & collaborate with nominated vendors (florist or stylist,) to organise collection/delivery of flowers for decoration prior to delivery, or on-site decoration.
It is strongly advised that you allow Sam the opportunity to acquire cake florals herself for quality control (using flowers in their freshest & best conditions to be used for cak
e decorating.)

CAN YOU COPY THIS EXACT DESIGN? 

This is simply not possible as every decorator possesses different skills, techniques & styles. While inspiration & mood boards are welcome, Sam does not directly replicate cakes designed by others for copyright reasons & to avoid disappointment. 

Rather, she will draw inspiration from image/s & recreate in her own style, or to exhibit her own signature personal touch.

Should this be the case, please provide the name of the Company/Designer for crediting on socials.

 

DO YOU HAVE OPTIONS FOR DIETARY REQUIREMENTS? 

Sam offers one flavour from her Menu that can be made Gluten/Dairy/Nut/Egg-Free or Halal.

NOTE: Cakes are unavailable to & should not be consumed by people with anaphylaxis or severe allergies as wheat, dairy, eggs & nuts are present in the kitchen.

 

CAN I COLLECT MY CAKE?

Cake collection is available from Fairwater Estate, Blacktown NSW 2148. Address will be provided once your order is booked. All cakes are fully boxed & covered for secure & stable transportation.

Due to a strict delivery schedule, please make sure to arrive within agreed time frame as we may or may not be available for early/late arrivals.

 

DO YOU PROVIDE DELIVERY?

Yes, delivery is available from $49.95. Sincerely, Sam Cakes is based in Sydney & delivers to all locations shown on the map below. This is subject to availability & is highly recommended for 2-Tier cakes & over to accommodate design delicacy & ensure a smooth transportation.

Cakes are delivered 1-2 hours prior to an event to be placed on display. For an earlier delivery, refrigeration is essential in the warmer months.

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WHAT IS YOUR CANCELLATION POLICY?

Retainer fees (50% deposits) are non-refundable & non-transferrable (to a new Order or person/s.)

Credits (minus a 20% admin fee,) are provided at our discretion for postponing your Order before cut-off (2 weeks prior to event date.) Postponing to a new date also incurs a 20% re-booking surcharge. No refunds or credits will be issued for cancellations made within 2 weeks of event date.

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